Refund Policy

Effective Date: June 6, 2026

At Dadur Game Store, we specialize in the sale and delivery of digital products, including gift cards, game top-ups, subscriptions, software licenses, and activation codes. Due to the nature of digital goods, all purchases are generally considered final once delivery has been completed.

Please review this Refund Policy carefully before making a purchase. By completing an order on Dadur Game Store, you acknowledge that digital products are generally non-refundable once successfully delivered, except in cases outlined within this policy.

Eligible Refunds

  • The purchased product was not delivered due to a verified technical issue.
  • The digital code provided is invalid, defective, or unusable, and a replacement cannot be supplied.
  • You received a product different from the item purchased.
  • A duplicate payment was processed for the same order.

Non-Refundable Purchases

  • Successfully delivered digital products, gift cards, game keys, subscriptions, or top-ups.
  • Redeemed, activated, or used digital products.
  • Orders placed using incorrect information provided by the customer.
  • Purchases made by mistake or due to a change of mind.
  • Products affected by platform, region, or account restrictions clearly disclosed before purchase.
  • Promotional, discounted, or special-offer purchases unless otherwise required by applicable law.

Refund Requests & Processing

Refund requests must be submitted within 48 hours of order completion. To investigate reported issues, Dadur Game Store may request supporting evidence, including screenshots, error messages, or account-related information.

If a refund request is approved, the refund will be issued through the original payment method whenever possible. Processing times may vary depending on the payment provider and typically take between 3–10 business days.

Fraud Prevention

Dadur Game Store reserves the right to refuse refunds, cancel orders, or suspend accounts where fraudulent activity, chargeback abuse, unauthorized transactions, or violations of our Terms of Service are suspected.

By completing a purchase on Dadur Game Store, you acknowledge and agree to this Refund Policy.